Privacy Policy

Introduction

Welcome to https://companion-care-seadrift-texas.primarycareaid.com (hereinafter referred to as “Companion care Seadrift Texas,” “we,” or “us”). We prioritize your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://companion-care-seadrift-texas.primarycareaid.com.
All associated mobile applications and software we offer.
Services provided through these digital platforms.
Any other features or tools accessible via our websites or apps.

Please note that this policy does not extend to third-party services or platforms linked from our website, which have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy is relevant whenever you:

Utilize our applications and services as an authorized user.
Visit and engage with our websites linked to this statement.
Receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details required for creating and managing your user account, such as usernames, passwords, email addresses, and profile information.
Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
Financial Information: This may include bank account numbers, investment portfolios, or other financial records required for financial services.
Purchase Information: Details of products or services you’ve purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers used to recognize your device.
Location Data: Geolocation information collected when you interact with our services, helping us provide location-based content and services.
Feedback: Personal insights, reviews, or comments you share with us about our products or services.
Social Media Information: Data from social media platforms when you connect or interact with our accounts on these platforms.
Product Information: Details about the products you view, search for, or purchase, including preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party services. Additionally, we may receive personal data from trusted partners who assist us in providing our services, always adhering to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure basic functions of our websites, such as secure login and navigation.
Preference: They remember user preferences for a personalized experience.
Analytics: Cookies help us understand how users interact with our sites, providing insights for improvement.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data as necessary for legal compliance, business operations, and the purposes for which it was collected. Once these purposes are fulfilled, or when data is no longer needed, we securely delete or anonymize your information in accordance with applicable laws and regulations.

Security Measures

To protect your personal data, we have implemented robust security measures:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Access Controls: Only authorized personnel with legitimate business reasons can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and platforms do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and review the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure: Asking for the deletion of your data, subject to legal exceptions.
Restriction: Limiting our processing of your data under certain circumstances.
Portability: Obtaining a copy of your data in a structured format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subjected to automated decision-making or profiling that significantly affects you.
Appeals/Complaints: Filing appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our dedicated privacy team using the details provided in this policy. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have any privacy-related inquiries, requests for data removal, or questions about this policy, please reach out to us via:

Email: [email protected]
Postal Mail: [Address] (Provide the physical address if available)